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Reliability First: Building Resilient, Secure, and Cost-Efficient Systems
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General
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Select activity Announcements
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Select activity Course Outline
Course Outline
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Select section Session 1: The System Admin Talent Gap & Operational Resilience
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Session 1: The System Admin Talent Gap & Operational Resilience
Select activity The growing global shortage of skilled system administrators and its impact on uptime
The growing global shortage of skilled system administrators and its impact on uptime
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Select activity Why diverse skill sets (automation, networking, security, cloud) matter in modern sysadmin teams
Why diverse skill sets (automation, networking, security, cloud) matter in modern sysadmin teams
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Select activity Retention challenges in high-pressure infrastructure roles—and how to mitigate burnout
Retention challenges in high-pressure infrastructure roles—and how to mitigate burnout
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Select activity Leveraging open-source training and commercial stuff to standardize skills
Leveraging open-source training and commercial stuff to standardize skills
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Select activity Building internal talent pipelines through mentoring, documentation, and cross-training
Building internal talent pipelines through mentoring, documentation, and cross-training
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Select section Session 2: Outage Avoidance: The First 72 Hours Before Failure
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Session 2: Outage Avoidance: The First 72 Hours Before Failure
Select activity Anatomy of preventable outages: configuration drift, missed patches, capacity blind spots
Anatomy of preventable outages: configuration drift, missed patches, capacity blind spots
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Select activity Proactive monitoring vs. reactive firefighting: defining early-warning thresholds
Proactive monitoring vs. reactive firefighting: defining early-warning thresholds
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Select activity Pre-mortems: simulating failures before they happen (Chaos Engineering Lite for SMBs)
Pre-mortems: simulating failures before they happen (Chaos Engineering Lite for SMBs)
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Select activity Communication protocols: who to alert—and when—before a system degrades
Communication protocols: who to alert—and when—before a system degrades
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Select activity Cost of downtime vs. cost of prevention: making the case for reliability investments
Cost of downtime vs. cost of prevention: making the case for reliability investments
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Select activity Key roles during near-misses: sysadmin, DevOps, security, and business continuity leads
Key roles during near-misses: sysadmin, DevOps, security, and business continuity leads
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Select section Session 3: The Compliance Mirage in Infrastructure Management
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Session 3: The Compliance Mirage in Infrastructure Management
Select activity Why “passing uptime audits” ≠ real resilience (e.g., ticking boxes on backup checks but never testing restores)
Why “passing uptime audits” ≠ real resilience (e.g., ticking boxes on backup checks but never testing restores)
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Select activity Case studies: compliant systems that failed catastrophically due to overlooked dependencies
Case studies: compliant systems that failed catastrophically due to overlooked dependencies
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Select activity The hidden risk of “it’s always worked this way” thinking in legacy environments
The hidden risk of “it’s always worked this way” thinking in legacy environments
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Select activity Moving beyond ISO 27001/ITIL checklists: asking “What breaks if this server dies right now?”
Moving beyond ISO 27001/ITIL checklists: asking “What breaks if this server dies right now?”
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Select activity Cultivating a culture of operational humility: blameless post-mortems, shared runbooks, and continuous improvement
Cultivating a culture of operational humility: blameless post-mortems, shared runbooks, and continuous improvement
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Select section Session 4: The Hidden Costs of Technical & Reliability Debt
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Session 4: The Hidden Costs of Technical & Reliability Debt
Select activity What is reliability debt? (Unpatched OSes, manual deployments, undocumented systems, stale DNS records)
What is reliability debt? (Unpatched OSes, manual deployments, undocumented systems, stale DNS records)
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Select activity How reliability debt silently inflates costs: emergency fixes, slower deployments, security gaps
How reliability debt silently inflates costs: emergency fixes, slower deployments, security gaps
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Select activity Calculating TCO of “quick fixes” vs. sustainable automation (Ansible, Terraform, monitoring-as-code)
Calculating TCO of “quick fixes” vs. sustainable automation (Ansible, Terraform, monitoring-as-code)
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Select activity Prioritizing modernization: which legacy systems pose the highest risk per dollar spent
Prioritizing modernization: which legacy systems pose the highest risk per dollar spent
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Select activity Making the business case: ROI of proactive maintenance, automation, and secure-by-default configurations
Making the business case: ROI of proactive maintenance, automation, and secure-by-default configurations
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